Frequently Asked Questions.
Booking:
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Reserve your Black Car quickly and easily via SMS, just call us on +43 676 928 66 05 or use our online order form.
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If you would like to change or cancel your order, please send us an email or call +43 676 928 66 05 at least 2 hours before pickup. If you do not cancel in time, you will be charged the full fare.
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For a trip that is going to take place in same day until 23:59, it should be booked at least 2 hours prior to departure time. For trips between between 24:00 and 06:00 of the following day should be booked at least 4 hours in advance.
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You can pay for the service either directly in cash or by credit card from the driver. Accepted credit cards are American Express, Maestro, Mastercard & Visa.
Airport Transfer:
after landing at the airport?
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Your chauffeur is waiting for you, in the arrivals hall, in front of the airport information desk with your name tag.
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We do not charge you any additional costs for flight delays. We will monitor your new arrival time and pick you up at the right time.
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That will never happen. Should it be the case, call us on +43 676 928 66 05 and our experienced staff will help you.